Free download · The Design-Build Starter Kit

Your operation has a mission.
Your processes should match it.

A practical framework for lending leaders who know something needs to change — and want a structured, mission-grounded way to make it happen.

​

Get instant access

367% DPA Growth | 340% Broker Expansion | $7.2M 4-Person Team Output

    You'll also receive Lending Forward — biweekly insights on CDFI modernization and next-gen lending. Unsubscribe at any time.

    WHAT'S IN THE KIT

    Five Tools. One Framework. 32 minutes to your first phase.

    Built inside a Native CDFI over four years and refined across multiple iterations. Print it, mark it up, run it with your team on a Friday afternoon.

    1. Friction Point Mapping Worksheet: Identify where your operation breaks - written as moments, not diagnoses.
    2. Cross-Industry Thinking Prompts: Borrower solutions from hospitality, healthcare, audio engineering, and more.
    3. Mission Alignment Bridge Check: Five questions to ask before you build anything new.
    4. Phased Build Planner: From friction to implementation, one phase at a time.
    5. 30-Day Quick Start: One friction point. One month. Real momentum.

    ​

    ABOUT THE AUTHOR

    Benjamin Reynolds

    Residential Lending Manager · Cook Inlet Lending Center · AMBA President

    Benjamin built the Design-Build Framework from four years of operational work at Cook Inlet Lending Center in Anchorage, Alaska. He is the youngest-ever AMBA President, a 2026 MBA mPact Spotlight Awardee (one of five nationally selected), and a national speaker on CDFI modernization.